Privacy Policy

1. Introduction

Welcome to Baanu Holidays. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a tour, safari, or resort with us.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and location that you voluntarily give to us when you make an enquiry or booking.
• Booking Information: Details required for Safari permits and hotel reservations, including ID proof numbers (Aadhar Card, Passport, Voter ID, etc.), age, and gender, as mandated by the Forest Department.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, and your access times.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process your safari permits, resort bookings, and tour packages.
• Communicate with you regarding your booking, payment, and itinerary updates via WhatsApp, phone, or email.
• Respond to your customer service requests and support needs.
• Improve our website and services based on user feedback.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following situations:

• To Service Providers: We share necessary details (like names and ID proofs) directly with the Jim Corbett Forest Department and respective resorts/hotels to confirm your bookings.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Third-Party Websites

Our website may contain links to third-party websites and applications of interest. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. Bookings and enquiries must be made by individuals aged 18 or older.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: